Welcome to Softpal India! These terms and conditions outline the rules and regulations for the use of our website and services.

By accessing this website and/or purchasing our products, we assume you accept these terms and conditions in full. Do not continue to use Softpal India’s website if you do not accept all of the terms and conditions stated on this page.

1. Interpretation

• “Company”, “We”, “Our”, “Us” refers to Softpal India.
• “You”, “Your”, “Customer” refers to the user or viewer of our website.
• “Products” refers to sanitary pads and related items sold by Softpal India.

2. Products

• We strive to accurately display and describe our products on our website. However, we do not guarantee that the descriptions or other content on our site are accurate, complete, reliable, current, or error-free.

3. Ordering and Payment

• By placing an order through our website or via phone, you agree to provide accurate and complete information for all purchases made at our store.
• All prices for the products are subject to change without notice. We reserve the right at any time to modify or discontinue any product without notice.
• Payments are processed securely through our designated payment gateway. We do not store credit card details nor do we share customer details with any third parties.

4. Shipping and Delivery

• We aim to process and dispatch orders promptly. Delivery times may vary depending on your location.
• We are not liable for any delay in delivery caused by the courier company or any other circumstances beyond our control.

5. Return and Refund Policy

• Please refer to our Return & Refund Policy stated separately on our website.

6. Intellectual Property

• All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, and data compilations, is the property of Softpal India or its content suppliers and protected by copyright laws.

7. Limitation of Liability

• In no event shall Softpal India, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the website; (ii) any conduct or content of any third party on the website; (iii) any content obtained from the website; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

8. Governing Law

• These terms and conditions shall be governed by and construed in accordance with the laws of India. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

Contact Us: If you have any questions regarding these Terms & Conditions, please contact us:

• Phone: +91 62033 82563
• Email: softpalindia@gmail.com
• Address: Navi Mumbai, Maharashtra

By using our website and purchasing our products, you signify your acceptance of these Terms & Conditions.